Over the last several weeks, I have been listening to various people share tips on being a great salesman, a memorable company, and standing out from the crowd. Some of this advice has come by way of Success magazine publisher, Darren Hardy, through his blog and interviews with social media experts, small business leaders and personal development gurus.
Much of this information seems to be common sense: go the extra mile, offer good customer service, make a customer's experience memorable, deliver what you say you can deliver, be the best in your field, do the unexpected...you get the idea. While this may seem like common sense, it is certainly not a common experience.
When was the last time you had a wow experience when shopping, dining or working with a salesperson or service provider? Well, it happened for me tonight. I can't say I have ever had an experience quite like this before.